Frequently Asked Questions
If your question isn't answered here, please contact us.
Can anyone use Adusu AlgebraTM?
Yes. Adusu AlgebraTM utilises concrete materials so that students of any age, year level and mathematical skill can physically build and manipulate the expressions, equations and inequalities they encounter in secondary school.
Do I need training to teach students using the Adusu AlgebraTM technique?
In order for the Adusu AlgebraTM technique to be effective as a teaching and learning tool, it is important for teachers to learn the correct Adusu AlgebraTM methods and understand the physical tools. Therefore, any school or individual parent or tutor who purchases a Student or Teacher Kit must also purchase at least one copy of the Instruction Manual.
If you would like to learn more about the Adusu AlgebraTM technique and see how it works prior to purchase, or if you'd like to organise a training workshop for a group of teachers, please don't hesitate to contact us.
What are my payment options?
You can choose to make a secure credit card payment during the checkout process (powered by Shopify) or to pay by direct bank deposit (details provided at checkout). Please note that if you pay by direct deposit, there may be a slight delay in shipping your order while we wait for the transaction to appear in our account.
What are the postage and handling costs?
Our Australia-wide postage and handling charges are:
- $10.00 for 0-3 Kits (Student or Teacher)
- $14.50 for 4-9 Kits (Student or Teacher)
- $20.00 for 10+ Kits (Student or Teacher)
Can I order Adusu AlgebraTM products if I'm not in Australia?
Purchases via this website are currently available within Australia only. For international enquiries, please contact us directly.
When can I expect my order to arrive?
Please allow 5-10 working days for delivery to all locations within Australia. If you require an estimated delivery time for a specific order, please contact us.
If there are any delays in supply of your order we will contact you.
Can I get a refund if I change my mind?
We do not offer refunds on change of mind purchases. However, you can choose a refund or exchange if your item has a major problem such as damage on arrival or if it's significantly different to what you ordered. In the unlikely event that your product is damaged on arrival, please take photos of the damage and contact us within seven days to report the problem. We will organise repair of the item or cover the cost of return and replacement.